Refund policy

Note: This is a translation for convenience. The German version is the original and is the authoritative version for legal interpretation.

Returns

Returns of properly delivered products are only possible by prior arrangement and within 14 days of delivery, in original packaging and in new condition.

Overview of the return rules

  • Returns accepted within 14 days
  • Customer bears the return shipping costs
  • No items excluded from exchange
  • Returns only to the address provided by the seller
  • Returns only possible for items that are properly listed in the online shop