Privacy policy

Note: This is a translation for convenience. The German version is the original and is the authoritative version for legal interpretation.

 

Privacy Policy

The controller within the meaning of the data protection laws, in particular the EU General Data Protection Regulation (GDPR), is:

RAD SOLUTIONS Schweiz GmbH
Sonnhaldehof 45
6024 Hildisrieden

Email: info@radsolutions.ch
Web: https://radsolutions.ch/

 

General Notice

Based on Article 13 of the Swiss Federal Constitution and the federal data protection provisions (Federal Act on Data Protection, FADP), every person has the right to protection of their privacy and to protection against misuse of their personal data. The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this Privacy Policy.

In cooperation with our hosting providers, we endeavor to protect the databases as well as possible against unauthorized access, loss, misuse or falsification.

We would like to point out that data transmission over the Internet (e.g. when communicating by email) may have security vulnerabilities. Complete protection of data against access by third parties is not possible.

By using this website, you consent to the collection, processing and use of data as described below. This website can generally be visited without registration. In doing so, data such as the pages accessed or the name of the file retrieved, the date and the time are stored on the server for statistical purposes, without this data being directly related to your person. Personal data, in particular name, address or email address, is collected on a voluntary basis wherever possible. Your data will not be passed on to third parties without your consent.

 

Processing of Personal Data

Personal data is all information relating to an identified or identifiable person. A data subject is a person whose personal data is processed. Processing includes any handling of personal data, irrespective of the means and procedures used, in particular the retention, disclosure, procurement, deletion, storage, alteration, destruction and use of personal data.

We process personal data in accordance with Swiss data protection law. In addition, insofar and to the extent that the EU GDPR is applicable, we process personal data on the following legal bases in connection with Art. 6 para. 1 GDPR:

  • Consent (Art. 6 para. 1 sentence 1 lit. a GDPR) - The data subject has given consent to the processing of personal data concerning him or her for one or more specific purposes.

  • Performance of a contract and pre-contractual inquiries (Art. 6 para. 1 sentence 1 lit. b GDPR) - Processing is necessary for the performance of a contract to which the data subject is a party, or for the implementation of pre-contractual measures taken at the request of the data subject.

  • Legal obligation (Art. 6 para. 1 sentence 1 lit. c GDPR) - Processing is necessary for compliance with a legal obligation to which the controller is subject.

  • Protection of vital interests (Art. 6 para. 1 sentence 1 lit. d GDPR) - Processing is necessary in order to protect the vital interests of the data subject or of another natural person.

  • Legitimate interests (Art. 6 para. 1 sentence 1 lit. f GDPR) - Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data.

  • Application procedure as a pre-contractual or contractual relationship (Art. 9 para. 2 lit. b GDPR) - Insofar as special categories of personal data within the meaning of Art. 9 para. 1 GDPR (e.g. health data, such as severe disability status or ethnic origin) are requested from applicants in the course of the application procedure, so that the controller or the data subject can exercise the rights arising from employment law and the law of social security and social protection and comply with their obligations in this respect, their processing is carried out pursuant to Art. 9 para. 2 lit. b GDPR, in the case of protection of the vital interests of applicants or other persons pursuant to Art. 9 para. 2 lit. c GDPR, or for the purposes of preventive health care or occupational medicine, for the assessment of the working capacity of the employee, for medical diagnosis, the provision of care or treatment in the health or social sector, or for the management of systems and services in the health or social sector pursuant to Art. 9 para. 2 lit. h GDPR. In the case of a communication of special categories of data based on voluntary consent, their processing is carried out on the basis of Art. 9 para. 2 lit. a GDPR.

We process personal data for as long as is necessary for the respective purpose or purposes. In the case of longer retention obligations arising from statutory and other obligations to which we are subject, we restrict the processing accordingly.

 

Relevant Legal Bases

In accordance with Art. 13 GDPR, we inform you of the legal bases of our data processing. Where the legal basis is not stated in the Privacy Policy, the following applies: The legal basis for obtaining consent is Art. 6 para. 1 lit. a and Art. 7 GDPR, the legal basis for processing for the performance of our services and the implementation of contractual measures as well as for responding to inquiries is Art. 6 para. 1 lit. b GDPR, the legal basis for processing for the fulfillment of our legal obligations is Art. 6 para. 1 lit. c GDPR, and the legal basis for processing for the protection of our legitimate interests is Art. 6 para. 1 lit. f GDPR. In the event that vital interests of the data subject or of another natural person make processing of personal data necessary, Art. 6 para. 1 lit. d GDPR serves as the legal basis.

 

Security Measures

In accordance with the statutory requirements, taking into account the state of the art, the implementation costs and the nature, scope, circumstances and purposes of the processing, as well as the varying likelihood of occurrence and the extent of the threat to the rights and freedoms of natural persons, we take appropriate technical and organizational measures to ensure a level of protection appropriate to the risk.

The measures include in particular safeguarding the confidentiality, integrity and availability of data by controlling physical and electronic access to the data as well as access to it, input, disclosure, ensuring availability and separation. Furthermore, we have established procedures that ensure the exercise of data subject rights, the deletion of data and responses to threats to the data. In addition, we already take the protection of personal data into account during the development or selection of hardware, software and procedures, in accordance with the principle of data protection through technology design and through privacy-friendly default settings.

 

Transmission of Personal Data

In the course of our processing of personal data, it happens that the data is transmitted or disclosed to other bodies, companies, legally independent organizational units or persons. The recipients of this data may include, for example, service providers commissioned with IT tasks or providers of services and content that are embedded in a website. In such cases, we observe the statutory requirements and, in particular, conclude corresponding contracts or agreements that serve to protect your data with the recipients of your data.

 

Data Processing in Third Countries

Where we process data in a third country (i.e., outside the European Union (EU) or the European Economic Area (EEA)), or where the processing takes place in the context of the use of third-party services or the disclosure or transmission of data to other persons, bodies or companies, this is done only in accordance with the statutory requirements.

Subject to express consent or transmission required by contract or by law, we process the data in third countries only where there is a recognized level of data protection, a contractual obligation by means of so-called standard data protection clauses of the EU Commission, certifications or binding internal data protection rules (Art. 44 to 49 GDPR, information page of the EU Commission: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection_de).

 

Privacy Policy for Cookies

This website uses cookies. Cookies are text files that contain data from visited websites or domains and are stored by a browser on the user's computer. A cookie serves primarily to store information about a user during or after his or her visit within an online offering. The stored information may include, for example, the language settings on a website, the login status, a shopping cart or the point at which a video was watched. We also include under the term cookies other technologies that fulfill the same functions as cookies (e.g. when user information is stored using pseudonymous online identifiers, also referred to as "user IDs")

The following types of cookies and functions are distinguished:

  • Temporary cookies (also: session cookies): Temporary cookies are deleted at the latest after a user has left an online offering and closed his or her browser.

  • Permanent cookies: Permanent cookies remain stored even after the browser has been closed. For example, the login status can be saved or preferred content can be displayed directly when the user visits a website again. Likewise, the interests of users, which are used for reach measurement or for marketing purposes, can be stored in such a cookie.

  • First-party cookies: First-party cookies are set by ourselves.

  • Third-party cookies (also: third-party provider cookies): Third-party cookies are mainly used by advertisers (so-called third parties) to process user information.

  • Necessary (also: essential or absolutely required) cookies: On the one hand, cookies may be absolutely required for the operation of a website (e.g. to store logins or other user inputs or for security reasons).

  • Statistics, marketing and personalization cookies: Furthermore, cookies are generally also used in the context of reach measurement and when the interests or behavior of a user (e.g. viewing certain content, using functions, etc.) on individual websites are stored in a user profile. Such profiles serve, for example, to display to users content that corresponds to their potential interests. This procedure is also referred to as "tracking", i.e., following the potential interests of users. Insofar as we use cookies or "tracking" technologies, we will inform you separately in our Privacy Policy or in the context of obtaining consent.

Notes on legal bases: The legal basis on which we process your personal data with the help of cookies depends on whether we ask you for consent. If this is the case and you consent to the use of cookies, the legal basis for the processing of your data is the declared consent. Otherwise, the data processed with the help of cookies is processed on the basis of our legitimate interests (e.g. in the commercial operation of our online offering and its improvement) or, if the use of cookies is necessary, in order to fulfill our contractual obligations.

Storage period: Unless we provide you with explicit information on the storage period of permanent cookies (e.g. in the context of a so-called cookie opt-in), please assume that the storage period may be up to two years.

General notes on revocation and objection (opt-out): Depending on whether the processing is based on consent or on statutory permission, you have the option at any time to revoke a consent given or to object to the processing of your data by cookie technologies (collectively referred to as "opt-out"). You can initially declare your objection by means of your browser settings, e.g. by deactivating the use of cookies (although this may also restrict the functionality of our online offering). An objection to the use of cookies for online marketing purposes can also be declared via a variety of services, above all in the case of tracking, via the websites https://optout.aboutads.info and https://www.youronlinechoices.com/. In addition, you can obtain further objection instructions in the information on the service providers and cookies used.

Processing of cookie data on the basis of consent: We use a cookie consent management procedure, within the framework of which users' consents to the use of cookies, or to the processing operations and providers named within the cookie consent management procedure, can be obtained and also managed and revoked by users. In this process, the declaration of consent is stored so that the request does not have to be repeated and so that the consent can be proven in accordance with the statutory obligation. The storage can take place server-side and/or in a cookie (so-called opt-in cookie, or by means of comparable technologies) in order to be able to assign the consent to a user or his or her device. Subject to individual information on the providers of cookie management services, the following notes apply: The storage period of the consent can be up to two years. In this process, a pseudonymous user identifier is created and stored together with the time of consent, information on the scope of the consent (e.g. which categories of cookies and/or service providers) as well as the browser, system and end device used.

  • Types of data processed: Usage data (e.g. websites visited, interest in content, access times), meta/communication data (e.g. device information, IP addresses).

  • Data subjects: Users (e.g. website visitors, users of online services).

  • Legal bases: Consent (Art. 6 para. 1 sentence 1 lit. a GDPR), Legitimate interests (Art. 6 para. 1 sentence 1 lit. f GDPR).

 

Privacy Policy for SSL/TLS Encryption

For security reasons and to protect the transmission of confidential content, such as the inquiries you send to us as the site operator, this website uses SSL/TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser bar.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

 

Privacy Policy for Server Log Files

The provider of this website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version

  • Operating system used

  • Referrer URL

  • Hostname of the accessing computer

  • Time of the server request

This data cannot be assigned to specific persons. This data is not merged with other data sources. We reserve the right to check this data retrospectively if we become aware of concrete indications of unlawful use.

 

Third-Party Services

This website may use Google Maps for embedding maps, Google Invisible reCAPTCHA for protection against bots and spam, and YouTube for embedding videos.

These services of the American Google LLC use, among other things, cookies, and as a result data is transmitted to Google in the USA, whereby we assume that no personal tracking takes place in this context solely through the use of our website.

Google has committed to ensuring adequate data protection in accordance with the American-European and the American-Swiss Privacy Shield.

Further information can be found in the Google Privacy Policy.

 

Privacy Policy for Contact Form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.

 

Privacy Policy for Newsletter Data

If you wish to receive the newsletter offered on this website, we require an email address from you as well as information that allows us to verify that you are the owner of the email address provided and agree to receive the newsletter. No further data is collected. We use this data exclusively for sending the requested information and do not pass it on to third parties.

You can revoke at any time the consent given for the storage of the data and the email address and their use for sending the newsletter, for example via the "unsubscribe link" in the newsletter.

 

Privacy Policy for the Comment Function on this Website

For the comment function on this website, in addition to your comment, details on the time the comment was created, your email address and, if you do not post anonymously, the username you have chosen are stored.

Storage of the IP Address

Our comment function stores the IP addresses of the users who write comments. Since we do not review comments on our site before they are published, we need this data in order to be able to take action against the author in the event of violations of rights such as insults or propaganda.

Subscribing to Comments

As a user of the site, you can subscribe to comments after registering. You will receive a confirmation email to verify that you are the owner of the email address provided. You can unsubscribe from this function at any time via a link in the info emails.

 

Privacy Policy for Objection to Advertising Emails

The use of contact details published within the scope of the imprint obligation for the sending of advertising and information materials that were not expressly requested is hereby objected to. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, for example through spam emails.

 

Paid Services

To provide paid services, we request additional data from you, such as payment details, in order to be able to carry out your order or commission. We store this data in our systems until the statutory retention periods have expired.

 

Google Ads

This website uses Google conversion tracking. If you have reached our website via an ad placed by Google, Google Ads sets a cookie on your computer. The cookie for conversion tracking is set when a user clicks on an ad placed by Google. These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of our website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies can therefore not be tracked across the websites of Ads customers. The information obtained with the help of the conversion cookie is used to generate conversion statistics for Ads customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information with which users can be personally identified.

If you do not wish to participate in tracking, you can decline the setting of a cookie required for this – for example via a browser setting that generally deactivates the automatic setting of cookies, or you can set your browser so that cookies from the domain "googleleadservices.com" are blocked.

Please note that you must not delete the opt-out cookies as long as you do not want measurement data to be recorded. If you have deleted all your cookies in the browser, you must set the respective opt-out cookie again.

 

Use of Google Remarketing

This website uses the remarketing function of Google Inc. The function serves to present interest-based advertisements to website visitors within the Google advertising network. A so-called "cookie" is stored in the website visitor's browser, which makes it possible to recognize the visitor when he or she visits websites that belong to Google's advertising network. On these pages, the visitor can be shown advertisements that relate to content that the visitor previously accessed on websites that use Google's remarketing function.

According to its own statements, Google does not collect any personal data in this process. Should you nevertheless not wish to use Google's remarketing function, you can in principle deactivate it by making the corresponding settings at http://www.google.com/settings/ads. Alternatively, you can deactivate the use of cookies for interest-based advertising via the Network Advertising Initiative by following the instructions at http://www.networkadvertising.org/managing/opt_out.asp.

 

Privacy Policy for Google Analytics

This website uses Google Analytics, a web analytics service of Google Ireland Limited. If the controller responsible for data processing on this website is located outside the European Economic Area or Switzerland, Google Analytics data processing is carried out by Google LLC. Google LLC and Google Ireland Limited are hereinafter referred to as "Google".

Using the statistics obtained, we can improve our offering and make it more interesting for you as a user. This website also uses Google Analytics for a cross-device analysis of visitor flows, which is carried out via a User ID. If you have a Google user account, you can deactivate the cross-device analysis of your usage in the settings there under "My Data", "Personal Data".

The legal basis for the use of Google Analytics is Art. 6 para. 1 sentence 1 lit. f GDPR. The IP address transmitted by your browser within the scope of Google Analytics is not merged with other data from Google. We would like to point out that on this website Google Analytics has been extended with the code "_anonymizeIp();" in order to ensure anonymized collection of IP addresses. As a result, IP addresses are processed further in truncated form, so that it can be ruled out that they can be related to a person. Insofar as the data collected about you has a personal reference, this is therefore immediately excluded and the personal data is thus deleted immediately.

Only in exceptional cases is the full IP address transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide further services associated with website use and Internet use to the website operator.

Google Analytics uses cookies. The information generated by the cookie about your use of this website is generally transmitted to a Google server in the USA and stored there. You can prevent the storage of cookies by setting your browser software accordingly; however, we point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent the collection of the data generated by the cookie and relating to your use of the website (including your IP address) by Google as well as the processing of this data by Google by downloading and installing the browser plugin available at the following link: Deactivate Google Analytics.

In addition, you can also prevent the use of Google Analytics by clicking on this link: Deactivate Google Analytics. This stores a so-called opt-out cookie on your data carrier, which prevents the processing of personal data by Google Analytics. Please note that if you delete all cookies on your end device, these opt-out cookies will also be deleted, i.e. you will have to set the opt-out cookies again if you wish to continue to prevent this form of data collection. The opt-out cookies are set per browser and computer/end device and must therefore be activated separately for each browser, computer or other end device.

 

Privacy Policy for Facebook

This website uses functions of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. When our pages with Facebook plug-ins are accessed, a connection is established between your browser and the servers of Facebook. In the process, data is already transmitted to Facebook. If you have a Facebook account, this data can be linked to it. If you do not want this data to be assigned to your Facebook account, please log out of Facebook before visiting our site. Interactions, in particular the use of a comment function or clicking a "Like" or "Share" button, are also passed on to Facebook. Learn more at https://de-de.facebook.com/about/privacy.

 

Privacy Policy for Instagram

Functions of the Instagram service are integrated into our website. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged in to your Instagram account, you can link the content of our pages to your Instagram profile by clicking the Instagram button. This allows Instagram to assign the visit to our pages to your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by Instagram.

Further information on this can be found in the Privacy Policy of Instagram: http://instagram.com/about/legal/privacy/

 

External Payment Service Providers

This website uses external payment service providers, via whose platforms users and we can carry out payment transactions. For example via

In the context of the performance of contracts, we use the payment service providers on the basis of the Swiss Data Protection Ordinance as well as, where necessary, Art. 6 para. 1 lit. b EU GDPR. Otherwise, we use external payment service providers on the basis of our legitimate interests pursuant to the Swiss Data Protection Ordinance as well as, where necessary, pursuant to Art. 6 para. 1 lit. f EU GDPR, in order to offer our users effective and secure payment options.

The data processed by the payment service providers include inventory data, such as the name and address, bank data, such as account numbers or credit card numbers, passwords, TANs and checksums, as well as contract, total and recipient-related information. This information is required in order to carry out the transactions. However, the data entered is processed and stored only by the payment service providers. As the operator, we do not receive any information about the (bank) account or credit card, but only information on the confirmation (acceptance) or rejection of the payment. Under certain circumstances, the data is transmitted by the payment service providers to credit reporting agencies. The purpose of this transmission is the verification of identity and creditworthiness. In this regard, we refer to the general terms and conditions and data protection notices of the payment service providers.

The terms and conditions and the data protection notices of the respective payment service providers apply to the payment transactions; these can be accessed within the respective website or transaction applications. We also refer to these for further information and for the assertion of rights of revocation, access and other data subject rights.

 

Order Processing in the Online Shop with Customer Account

We process the data of our customers in accordance with the federal data protection provisions (Federal Act on Data Protection, FADP) and the EU GDPR, in the context of the ordering processes in our online shop, in order to enable them to select and order the chosen products and services, as well as to pay for and have them delivered or performed.

The data processed include master data (inventory data), communication data, contract data and payment data, and the persons affected by the processing include our customers, prospective customers and other business partners. The processing is carried out for the purpose of providing contractual services in the context of operating an online shop, billing, delivery and customer services. In doing so, we use session cookies, e.g. for storing the contents of the shopping cart, and permanent cookies, e.g. for storing the login status.

The processing is carried out on the basis of Art. 6 para. 1 lit. b (performance of ordering processes) and c (archiving required by law) GDPR. In this context, the information marked as required is necessary for the establishment and performance of the contract. We disclose the data to third parties only in the context of delivery, payment or within the scope of statutory permissions and obligations. The data is processed in third countries only if this is necessary for the performance of the contract (e.g. at the customer's request upon delivery or payment).

Users can optionally create a user account, in which they can in particular view their orders. In the course of registration, the required mandatory information is communicated to users. User accounts are not public and cannot be indexed by search engines, e.g. Google. If users have terminated their user account, their data relating to the user account will be deleted, subject to their retention being necessary for commercial or tax law reasons in accordance with Art. 6 para. 1 lit. c GDPR. Information in the customer account remains until its deletion, with subsequent archiving in the event of a legal obligation. It is the responsibility of users to back up their data before the end of the contract in the event of termination.

In the course of registration and renewed logins as well as use of our online services, we store the IP address and the time of the respective user action. The storage is based on our legitimate interests, as well as those of the users, in protection against misuse and other unauthorized use. As a matter of principle, this data is not passed on to third parties, unless it is necessary for the pursuit of our claims or there is a legal obligation to do so pursuant to Art. 6 para. 1 lit. c GDPR.

The deletion takes place after expiry of statutory warranty and comparable obligations; the necessity of retaining the data is reviewed at irregular intervals. In the case of statutory archiving obligations, deletion takes place after their expiry.

 

Contractual Services

We process data of our contractual and business partners, e.g. customers and prospective customers (collectively referred to as "contractual partners") in the context of contractual and comparable legal relationships and related measures, and in the context of communication with the contractual partners (or pre-contractually), e.g. to answer inquiries.

We process this data to fulfill our contractual obligations, to safeguard our rights and for the purposes of the administrative tasks associated with this information as well as the organization of the business. We pass on the data of the contractual partners within the framework of the applicable law to third parties only insofar as this is necessary for the aforementioned purposes or for the fulfillment of statutory obligations or takes place with the consent of the data subjects (e.g. to involved telecommunications, transport and other auxiliary services as well as subcontractors, banks, tax and legal advisors, payment service providers or tax authorities). The contractual partners are informed about further forms of processing, e.g. for marketing purposes, within the framework of this Privacy Policy.

We inform the contractual partners which data is required for the aforementioned purposes before or in the course of data collection, e.g. in online forms, by special marking (e.g. colors) or symbols (e.g. asterisks or the like), or in person.

We delete the data after expiry of statutory warranty and comparable obligations, i.e., in principle after 4 years, unless the data is stored in a customer account, e.g., as long as it must be retained for statutory archiving reasons (e.g. for tax purposes generally 10 years). Data that was disclosed to us by the contractual partner in the context of an assignment is deleted in accordance with the specifications of the assignment, in principle after the end of the assignment.

Insofar as we use third-party providers or platforms to provide our services, the terms and conditions and data protection notices of the respective third-party providers or platforms apply in the relationship between the users and the providers.

Customer account: Contractual partners can create an account within our online offering (e.g. customer or user account, "customer account" for short). If the registration of a customer account is required, contractual partners are informed of this as well as of the information required for the registration. Customer accounts are not public and cannot be indexed by search engines. In the course of registration as well as subsequent logins and use of the customer account, we store the IP addresses of the customers together with the access times, in order to be able to prove the registration and to prevent any misuse of the customer account.

If customers have terminated their customer account, the data relating to the customer account will be deleted, unless its retention is required for statutory reasons. It is the responsibility of customers to back up their data in the event of termination of the customer account.

 

Analyses and market research: For business reasons and in order to be able to identify market trends and the wishes of contractual partners and users, we analyze the data available to us on business transactions, contracts, inquiries, etc., whereby the group of data subjects may include contractual partners, prospective customers, customers, visitors and users of our online offering.

The analyses are carried out for the purpose of business evaluations, marketing and market research (e.g. to determine customer groups with different characteristics). In doing so, we may, where available, take into account the profiles of registered users together with their information, e.g. on services used. The analyses serve only us and are not disclosed externally, unless they are anonymous analyses with aggregated, i.e. anonymized values. Furthermore, we respect the privacy of users and process the data for analysis purposes as pseudonymously as possible and, where feasible, anonymously (e.g. as aggregated data).

 

Shop and e-commerce: We process the data of our customers in order to enable them to select, purchase or order the chosen products, goods and related services, as well as to pay for and have them delivered or performed. Where necessary for the execution of an order, we use service providers, in particular postal, freight forwarding and shipping companies, to carry out the delivery or performance to our customers. For the processing of payment transactions, we use the services of banks and payment service providers. The required information is marked as such in the course of the ordering or comparable purchasing process and includes the information needed for delivery or provision and billing as well as contact information in order to be able to consult with the customer if necessary.

 

Agency services: We process the data of our customers in the context of our contractual services, which may include, e.g., conceptual and strategic consulting, campaign planning, software and design development/consulting or maintenance, implementation of campaigns and processes, handling, server administration, data analysis/consulting services and training services.

 

Notice on Data Transfer to the USA

Our website includes, among other things, tools from companies based in the USA. If these tools are active, your personal data may be passed on to the US servers of the respective companies. We would like to point out that the USA is not a safe third country within the meaning of EU data protection law. US companies are obliged to hand over personal data to security authorities without you as the data subject being able to take legal action against this. It can therefore not be ruled out that US authorities (e.g. intelligence services) process, evaluate and permanently store your data located on US servers for surveillance purposes. We have no influence on these processing activities.

 

General Disclaimer

All information in our online offering has been carefully checked. We endeavor to offer our information up to date, correct in content and complete. Nevertheless, the occurrence of errors cannot be completely ruled out, and therefore we cannot assume any guarantee for the completeness, correctness and timeliness of information, including of a journalistic-editorial nature. Liability claims for material or immaterial damage caused by the use of the information offered are excluded, unless there is demonstrably intentional or grossly negligent fault.

The publisher may change or delete texts at its own discretion and without notice and is not obliged to update the content of this website. The use of or access to this website is at the visitor's own risk. The publisher, its clients or partners are not responsible for damages, such as direct, indirect, incidental, to be specifically determined in advance or consequential damages, allegedly arising from the visit to this website and consequently accept no liability for them.

The publisher likewise assumes no responsibility and liability for the content and availability of third-party websites that can be reached via external links on this website. Only their operators are responsible for the content of the linked pages. The publisher thereby expressly distances itself from all third-party content that may be relevant under criminal or liability law or that violates public morals.

 

Changes

We may amend this Privacy Policy at any time without prior notice. The version currently in effect, as published on our website, applies. Insofar as the Privacy Policy is part of an agreement with you, we will inform you of the change by email or in another suitable manner in the event of an update.

 

Questions to the Data Protection Officer

If you have questions about data protection, please send us an email or contact directly the person responsible for data protection in our organization, listed at the beginning of the Privacy Policy.